Find the answer to your questions, whether you're a company, an employee or a merchant!

Google Pay is a solution for users of Android devices. The device concerned must be able to manage the NFC function.

In the “Wallet” application, select your Pluxee card and click on the menu in the top right-hand corner. Scroll to the bottom of the page and click on “Remove payment method”.

Have a look at your drop-down menu on the main screen (drag from top bottom -> menu where you can activate/deactivate commonly your WIFI or your plane mode), the NFC logo has to be available among your choices.

1. Unlock your phone or launch the “Google Pay” application if you're using a Smart Watch
2. Hold the top of your device close to the payment terminal screen and the payment process will be launched
3. Once completed, your device will display a notification of the completed transaction

Need to add your card first? Learn how to add your Pluxee card to Google Pay.

In your Pluxee App, you can see all transactions made with Google Pay and your Pluxee card.

In the “Wallet” app, you will see transactions made with Google Pay.

Check where to use your Pluxee Card with Google Pay in Luxembourg.

The mobile payment is only active if you want to. You can decide to activate or deactivate it anytime you want.

For users in Luxembourg, see how to protect your Pluxee Card on Google Pay if your phone is lost or stolen.

If your device is lost or stolen, you can use the “ Find my mobile ” service to remotely deactivate Google Pay. Delete all payment cards stored in Google Pay.

What to do if you lose your Pluxee card.

You can use your Pluxee card with Google Pay at merchants belonging to the Pluxee acceptance network who display the “contactless” symbol on their payment terminal.

Follow the step-by-step instructions to add your Pluxee card to Google Pay.