My Pluxee card will soon expire. Will I receive a new card automatically?

Yes, your Pluxee card will be renewed automatically, as long as your employer has confirmed that you are still part of the company. This renewal is carried out one month before your card expires, and you will be informed by e-mail.

As soon as the new card is ordered, it immediately replaces the old one in the Pluxee application.  It will be sent within 10 to 15 working days to your employer's address.  Please do not click on “Activate” in the application until you have your new card in hand, so that you can continue to use your current card and avoid any risks.

Our local team will support you throughout the process and will be happy to answer any questions you may have. You can contact us by e-mail at consumers.lu@pluxeegroup.com or by telephone on +352 2876 1500.